Terms of Service

Terms of Service

Last updated: 13th January 2026

These Terms of Service (“Terms”) govern the provision of design and visualization services by The logic Shop (“Service Provider”) to the client (“Client”). By engaging the Service Provider, the Client agrees to the following terms.

1. Services

The Service Provider offers professional services including, but not limited to:

• Customer journey mapping

• Service blueprint visualization

• Hybrid journey and service design artifacts

• Visual documentation and presentation materials

The specific scope, deliverables, and timeline will be agreed upon in writing prior to the start of each engagement.

2. Engagement & Scope

Each project is scoped individually based on client requirements. Any work requested outside the agreed scope may require a revised timeline and additional fees.

3. Fees & Payment

Fees are agreed upon before work begins. Payment is processed via an approved payment platform. Unless otherwise stated in writing, work will commence after payment is received.

4. Revisions

Reasonable revisions related to the agreed scope are included. Additional revisions or changes that materially alter the scope may be subject to additional fees.

5. Client Responsibilities

The Client agrees to provide accurate and timely information, feedback, and materials necessary for the completion of the project. Delays in providing input may impact delivery timelines.

6. Intellectual Property

Upon full payment, the Client is granted ownership of the final approved deliverables. The Service Provider retains the right to display the work for portfolio and self-promotional purposes unless otherwise agreed in writing.

7. Confidentiality

Any non-public or proprietary information shared by the Client will be treated as confidential and will not be disclosed to third parties without consent, except as required by law.

8. No Guarantees

While the Service Provider applies professional skill and care, no guarantees are made regarding business outcomes, performance improvements, or commercial success resulting from the deliverables.

9. Termination

Either party may terminate an engagement by written notice. In the event of termination, the Client agrees to pay for work completed up to the termination date.

10. Limitation of Liability

To the maximum extent permitted by law, the Service Provider shall not be liable for indirect, incidental, or consequential damages arising from the use of the deliverables.

11. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of Pakistan, without regard to conflict of law principles.

12. Privacy Policy  

We collect only the information necessary to communicate with clients and deliver our services (such as name, email, and project details).

Your information is used solely for communication, service delivery, and invoicing. We do not sell or share personal data for marketing purposes.

Payments are processed securely by third-party providers (e.g., Paddle). We do not store credit card details.

If you have questions or would like your information updated or deleted, please contact us.

Ussama Bin Naveed

Chief Executive 

The Logic Shop